Direct To You Services, LLC ("we", "us") provides prescription delivery services for pharmacies. This policy explains what we collect, why, and how we protect it.
From pharmacies: business name, contact name, phone number and email. For deliveries: the patient's name, phone number, delivery address, delivery details provided by the pharmacy, and proof-of-delivery records (signature, photo, time and location of delivery).
Only to schedule and complete deliveries, notify patients and pharmacies about delivery status, provide proof of delivery, bill pharmacies, and respond to questions.
Patients receive transactional text messages about their scheduled delivery (scheduled, on the way, delivered or rescheduled). Pharmacies receive order and delivery confirmations. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell personal information. We share it only with the pharmacy that placed the order and with service providers that run our delivery and messaging software, who may use it only to provide that service to us.
Delivery records are kept as long as needed to provide the service and meet our record-keeping obligations to the pharmacy, then deleted.
Reply STOP to any text to stop messages. To ask what we hold about you, correct it or delete it, contact us below.
Direct To You Services, LLC
12564 Central Ave Unit A #751, Chino, CA 91710
(909) 903-6027 · [email protected]